Customer Relationship Management

 

Services

Business Process Automation  
MindField excels in offering you solutions to automate your business processes. MindField allows your organization to design, execute, monitor, and continuously improve its business processes.

Enterprise Information Portals  
To ensure a successful portal solutions, we use our technical expertise, extensive analysis of our client’s requirements, and business process understanding to create a state-of-art enterprise portal that allows for the highest ROI for the company.

Business Intelligence & Reporting  
MindField Solutions through its Business Intelligence and Reporting Services allows you to easily access information about your business, learn the patterns of your customers, the bottlenecks limiting your profit, and be able to generate intelligent charts and reports.

Enterprise Application Integration  
MindField's EAI Technologies integrates your existing applications and systems and even add new technologies and applications to the mix.

Web Content Management  
MindField’s Web Content Management Services aim at facilitating the process of updating site information easily.

Custom Development  
MindField offers you high quality web, mobile, and smart solutions through innovative and exciting approaches using the latest Microsoft .NET technologies.

Software Quality Assurance  
MindField's specialized team of skilled software testers provides a full range of quality assurance services (QA), including requirements analyzing, software quality consultancy, test planning, test execution, reporting and control of software development processes.



Sales Force Automation

Get your sales teams quickly up to speed with the advanced but easy-to-use features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost productivity, streamline sales cycles, and gain insights to drive more sales.

Sales Force Automation Brochure:

Click here to download the Sales Force Automation Brochure

View Demo:

Click here to view a demo about the Sales Force Automation features in Microsoft Dynamics CRM.

Key Benefits:
  •  Planning (View Screenshot)
    • Setup territories or teams to boost performance
    • Create price lists, offers, discounts to ease offer management
    • Use role based permission to control access to information
  • Leads (View Screenshot)
    • Capture and track all lead details in one location
    • Automatically associate email messages with leads
    • Assign leads and tasks automatically to personnel
    • Simplify your lead qualifying process
    • Easily segment your data to generate more leads from your existing customer base
  • Opportunities (View Screenshot)
    • Close deals faster by easily tracking attributes for each deal
    • Create and monitor customized offers for each opportunity
    • Track actual revenues by creating invoices
  • Accounts (View Screenshot)
    • Track all activities and interactions on each account
    • Identify existing roadblocks for each account
    • Track contract renewal dates and details
  • Productivity (View Screenshot)
    • Use Dynamics from within Microsoft Outlook to boost productivity
    • Remove redundant email tracking by synchronizing with Outlook
    • See colleagues availability with the presence feature
    • Create emails and documents directly from Microsoft Word
    • Easily add your Outlook contacts to your Dynamics CRM contacts
  • Pipeline (View Screenshot)
    • Easily track your sales pipeline
    • Track revenue goals by dates, periods, or predefined criteria
    • Identify key trends for deals that are won or lost
  • Internet Marketing (View Screenshot)
    • Track, manage, and optimize search engine marketing efforts
    • Identify the revenue impact of every keyword
    • Create landing pages and data forms without coding
  • Workflows  (View Screenshot)
    • Set reminders or alerts on key events to take action
    • Automate simple or multilevel approvals
  • Mobility (View Screenshot)
    • Access your customer data from any web-enabled device
    • Update, qualify or assign leads while on the move
    • Rapidly respond to customer details while on the road

 

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