Customer Relationship Management

 

Services

Business Process Automation  
MindField excels in offering you solutions to automate your business processes. MindField allows your organization to design, execute, monitor, and continuously improve its business processes.

Enterprise Information Portals  
To ensure a successful portal solutions, we use our technical expertise, extensive analysis of our client’s requirements, and business process understanding to create a state-of-art enterprise portal that allows for the highest ROI for the company.

Business Intelligence & Reporting  
MindField Solutions through its Business Intelligence and Reporting Services allows you to easily access information about your business, learn the patterns of your customers, the bottlenecks limiting your profit, and be able to generate intelligent charts and reports.

Enterprise Application Integration  
MindField's EAI Technologies integrates your existing applications and systems and even add new technologies and applications to the mix.

Web Content Management  
MindField’s Web Content Management Services aim at facilitating the process of updating site information easily.

Custom Development  
MindField offers you high quality web, mobile, and smart solutions through innovative and exciting approaches using the latest Microsoft .NET technologies.

Software Quality Assurance  
MindField's specialized team of skilled software testers provides a full range of quality assurance services (QA), including requirements analyzing, software quality consultancy, test planning, test execution, reporting and control of software development processes.



Marketing


Get a CRM solution that is flexible, easy to use, and engineered to fit your business. Transform every touchpoint into a marketing opportunity and harness the undiscovered potential within your customer base. With Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight.

Marketing Brochure:
Click here to download the Microsoft Dyanmics CRM Marketing brochure.
View Demo:
Click here to view a demo about the Marketing capabilities in Microsoft Dynamics CRM.

Key Benefits:

  •  Data (View Screenshot)
    • Easily import data from other sources into Microsoft Dynamics CRM
    • Automatically be notified of import data status
    • Clean your data to remove duplications
  • Segmentation (View Screenshot)
    • Use natural language to segment customers of prospects
    • Create lists of prospects and customers and target them with campaigns
    • Setup public data for reuse purposes
    • Share your target lists with employees or vendors
    • Export your lists to other formats
  • Planning (View Screenshot)
    • Plan and track all activities for each campaign (budget, details, tasks)
    • Create offers and assign them to certain target lists
    • Create new campaigns from previous campaign templates
    • Use workflows within your campaigns
    • Create product catalogs, price lists, and discounts
  • Execution (View Screenshot)
    • Distribute your campaigns automatically
    • Use mail merge to send mass email
    • Assign tasks or leads to individuals or groups
    • Create Rules to trigger responses based on customer replies
  • Events (View Screenshot)
    • Track and manage all customer details and events in one centralized platform
    • Manage event planning from beginning to end
    • Track all details related to speakers, sponsors, rooms, and event sessions
    • Track metrics and measure the return on investment
  • Response (View Screenshot)
    • Capture and store the responses from leads
    • Convert responses to prospects and leads with few mouse clicks
  • Internet Marketing (View Screenshot)
    • Track, manage, and optimize search engine marketing efforts
    • Identify the revenue impact of every keyword
    • Create landing pages and data forms without coding
  • Productivity (View Screenshot)
    • Use Dynamics from within Microsoft Outlook to boost productivity
    • Remove redundant email tracking by synchronizing with Outlook
    • See colleagues availability with the presence feature
    • Create emails and documents directly from Microsoft Word
    • Easily add your Outlook contacts to your mass email campaigns
  • Workflows  (View Screenshot)
    • Set reminders or alerts to automatically inform people on campaigns and tasks
    • Automate actions based on time or certain events
  • Mobility (View Screenshot)
    • Access your customer data from any web-enabled device
    • Update, qualify or assign leads while on the move
    • Create your campaigns on the fly
    • Analyze responses, leads, and campaigns directly from your mobile
  • Analytics (View Screenshot)
    • Measure the success of your campaigns through KPIs
    • Identify trends and assign resources based on predictive analysis.

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